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FastCE - Online Credits - Frequently Asked Questions

FAQ

(Frequently Asked Questions)


OnLine Courses FAQ
Are there hidden processing, mailing or other fees?
NO, there are no hidden processing, mailing or other fees for those taking the course in the United States of America.

How long after purchasing the course do I have to complete it?
60 calendar days from the date of purchase.

How/When do I receive my certificate?
As soon as you successfully complete the course you will be able to print your certificate.

How many times can I try to pass the test?
Under ASRT rules a technologist is only allowed three opportunities to successfully pass a home study test. Because the Internet is not perfect, if you encounter any difficulties when taking our online test, please contact us so we can investigate. If our investigation concludes that there was a problem because of Internet connectivity, we will reset the test counter in our system.

Who are the courses accredited by?
Our courses are accredited by The American Society of Radiologic Technologists (ASRT).

How do I contact FastCE.com if I have problems?
We recommend you first try our online help that is available in the customer service tab at the top of the web site.

Well over 95% of our customers issues can easily be addressed by using the online help in our customer service section. This help is available 24 hours a day, seven days a week, 365 days a year.

You can contact us by e-mail at . We generally respond to e-mails in 24 hours or less. Unfortunately, e-mail through the Internet is not 100% reliable. Should you not receive a response from us within 24 hours, please do not hesitate to contact us by phone at 713-882-1333. We return phone calls generally in 24 hours or less.

We do not return phone calls for overseas customers.


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